PRIVACY POLICY
1. How do we use your Information?
- When we ask for your personal information, we'll always make it clear why we need it and what it's for, right at the time of the request.
If you reach out to us directly, we might collect some additional details, like your name, email address, phone number, and any other information you choose to share, including the content of your messages and any attachments you send.
When you register for an account, we may request your contact information, which could include your name, company name, address, email address, and phone number.
2. POPIA Data Protection Rights:
- We want to ensure that you're fully aware of your data protection rights. Every user is entitled to the following:
. The right to access – You have the right to request copies of your personal data. We may charge a small fee for this service.
. The right to rectification – If you believe any of your information is inaccurate, you have the right to ask us to correct it. You can also request that we complete any information you think is incomplete.
. The right to erasure – You can ask us to erase your personal data under certain conditions.
. The right to restrict processing – Under certain conditions, you have the right to request that we limit the processing of your personal data.
. The right to object to processing – You have the right to object to the processing of your personal data under specific circumstances.
. The right to data portability – You can request that we transfer the data we’ve collected to another organization, or directly to you, under certain conditions.
. If you wish to exercise any of these rights, please contact us. We have one month to respond to your request.
3. How long do we retain your data?
When you leave a comment, both the comment and its metadata are stored indefinitely. This allows us to recognize and automatically approve any follow-up comments without needing to place them in a moderation queue.
For users who register on our website (if applicable), we store the personal information provided in their user profile. You can view, edit, or delete your personal information at any time—though your username cannot be changed. Website administrators also have access to view and edit this information.
4. What rights you have over your data?
If you have an account on this site or have left comments, you can request an exported file of the personal data we hold about you, including any information you've provided to us. You can also ask us to erase any personal data we hold about you. However, this doesn't include any data we're required to keep for administrative, legal, or security purposes.